POLICY

Diamond Nails & Spa is a full-service spa and salon with a friendly relaxing atmosphere. We pride ourselves in maintaining a clean work environment for your health and enjoyment. We have a team of nail care professionals with high training, aspiring to make your experience at Diamond Nails & Spa a satisfying one.

At our salon, we follow the following policy for the mutual convenience of the customers and the salon.

If you are more than 15 minutes late for an appointment, we may require you to reschedule.
We have the right to refuse to serve people who are rude to us or other customers.
No loud phone calls or conversations are allowed inside the salon.
We are not responsible for lost or stolen personal items and gift cards.
We use disposable pedicure liners, buffers, files, pumice stone, and waxing stick to protect you from infections.
Please note: Ingrown nail cutting is not part of our services. Our staff may assist upon request, but the salon is not responsible for any issues that may arise.
If you are not satisfied with your technician, you may request to switch to another one.
We do not provide refunds on services. However, we will try our best to address your issues with services.
We provide nail guarantees for one week. A charge will be levied if you wish to fix your nails after one week.
Our prices are available on the menu. Please confirm the prices with the nail techs before receiving the services.
For all promotions, each customer may only use one discount per visit. If two promotions overlap, the customer may choose only one discount to apply.

Thank you for choosing Diamond Nails & Spa - where your beauty meets our passion.